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Apprenticeship starts process map

A current 2026/27 workflow from employer enquiry through to the first progress review. It covers the training plan, apprenticeship agreement, initial assessment, ILR record and employer approval without treating every task as a rigid sequential gateway.

End-to-end workflow Compliance checkpoints Owner assignment

Updated: 15 July 2026. Format: CSV workbook starter. Apply the funding rules for the apprentice's start date.

Process overview

Stage 1
Pre-enrolment

Employer, funding and learner eligibility

  • Confirm the employer's apprenticeship service account, PAYE scheme and funding route Compliance
  • Confirm learner eligibility, including residency, employment and right-to-work evidence
  • Select the approved standard and version; check its funding band and published minimum off-the-job training hours
  • Agree the provider-employer contract, price and responsibilities
Stage 2
Initial assessment

Starting point established

  • Assess the learner's starting point, programme suitability and support needs before apprenticeship learning starts Compliance
  • Prior learning (RPL) assessed and documented Compliance
  • Adjust price, content, duration and off-the-job hours where eligible prior learning reduces the programme
  • For starts from 1 August 2026, confirm the practical period remains at least eight months after prior-learning adjustment, or longer where the standard or assessment plan requires it
  • Record the English and maths decision: mandatory for apprentices aged 16–18 at the start without an approved equivalent; optional for most apprentices aged 19+ at the start if the employer agrees
Stage 3
Sign-up

Legal documents and ILR

  • Apprenticeship agreement signed by the apprentice and employer; the provider is not a signatory Compliance
  • Broad training-plan content agreed by apprentice, employer and provider before any apprenticeship training is delivered Compliance
  • Where a virtual or email start prevents signing first, retain evidence of that agreement and obtain a fully signed training plan by the end of the 42-day qualifying period
  • ULN obtained and verified
  • Create the ILR record using the first evidenced apprenticeship learning activity as the learning start Compliance
  • Employer reviews and approves the ILR-generated record in the apprenticeship service before funding is released
Stage 4
Platform setup

System and induction

  • Learner account created on e-portfolio platform
  • Employer portal access configured
  • Current signed training plan uploaded and available to all parties by the required deadline
  • Engage the assessment organisation at the start where the assessment plan requires it; for a legacy end-point assessment plan, record it when known and no later than six months before the planned learning end
Stage 5
Induction

Safeguarding and orientation

  • Safeguarding induction completed Compliance
  • Prevent and British Values awareness delivered Compliance
  • E-safety and online learning expectations covered
  • Tutor introduced and contact details shared
Stage 6
First review

Progress review and evidence tracking

  • Schedule reviews at least every three calendar months, unless an evidenced delivery reason supports an agreed alternative timetable of no more than six months Compliance
  • Record actual off-the-job training from the first evidenced apprenticeship learning activity
  • Complete English and maths enrolment only where it is mandatory or the employer and apprentice have opted in
  • Learner and employer confirm access and next steps

Common starts delays and how to fix them

Employer apprenticeship service delays

  • Confirm the PAYE scheme that pays the apprentice is declared in the employer's service account.
  • Explain that the employer must control its own account and approve the learner record after the provider's ILR data appears.

Document signing delays

  • Use an accessible e-signature workflow and capture evidence of virtual or email agreement where needed.
  • Track the signed training-plan deadline against the 42-day qualifying period; do not invent a universal 48-hour rule.

ILR submission errors

  • Validate the ULN before creating the ILR record.
  • Use the date of the first evidenced apprenticeship learning activity as the ILR learning start; it may differ from the employment or agreement date.

Platform access delays

  • Pre-create learner accounts as soon as sign-up is confirmed.
  • Assign employer portal access at the same time, not after induction.

Current rules to check

Use the rule set that applies to the apprentice's start date. For starts from 1 August 2026, see the DWP apprenticeship funding rules 2026 to 2027. Check standard-specific duration and off-the-job requirements on the relevant Skills England apprenticeship standard.

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