Independent healthcare providers · Also supporting
Publishing a policy and collecting acknowledgements is not competency. CQC looks for evidence that staff are competent for the work they do, assessed and dated. TIQPlus turns the documents you already maintain into training and validated competency, held per person and per service.
For independent hospitals, clinics, primary care, community and diagnostic providers
The problem
The number is real. It is measuring the wrong thing.
A policy is published, everyone clicks to confirm they have read it, and the report shows full completion. That tells you the document was opened. It does not tell you whether anyone can perform the procedure it describes.
The risk: a competency finding on a policy you believed was covered.The policy is revised in the document system. The training module was built two years ago from an earlier version, by someone who has since left. Nobody reconciles the two until an inspection does it for you.
The risk: staff trained accurately against the wrong version.Competency checklists, high-risk low-volume skill validations and assessor sign-offs are done properly and then filed in a folder in a manager's office. They are not reportable and not visible above service level.
The risk: evidence that exists but cannot be produced.Temporary clinical staff need induction, service-specific competencies and statutory and mandatory training compressed into a short window, and they often cycle out before the annual cycle comes round.
The risk: the same gap recurring with every new placement.How it works
The document you already maintain becomes the training and the assessment.
Upload the policy, procedure or clinical guideline. TIQPlus generates a structured module and knowledge check from it, which your clinical educators review before it publishes.
Define what has to be demonstrated alongside what has to be read — an observed skill, a return demonstration, a case-based assessment — and who is authorised to sign it off.
Statutory and mandatory training for everyone, service-specific competencies for the service, and a compressed set for bank and agency staff on arrival, all from the same requirement model.
Dashboards show validated competency by service, role and individual, with reassessment windows, exportable for inspection readiness.
The record
Per person, per service, with the assessor and the date attached to every validated skill.
| Record | What it holds |
|---|---|
| Policy version trained | Which revision each person was trained against, with reassignment when the policy is updated. |
| Knowledge assessment | Score and date for the assessment attached to each policy or procedure, with re-attempt history. |
| Observed competency | The skill demonstrated, the assessor, the date, the outcome and the reassessment interval. |
| Statutory and mandatory training | Safeguarding, infection prevention and control, information governance, resuscitation, fire safety, moving and handling and the rest of your mandatory list, per person with renewal dates. |
| Professional registration | NMC, GMC, HCPC and other registration and revalidation dates, with expiry tracking and alerts. |
| Bank and agency staff | Induction and service competency records for temporary clinical staff, retained after the placement ends. |
| Appraisal and supervision | Cycle dates and completion alongside the competency record, so the workforce picture is in one place. |
Who uses it
Build competency programmes from current policy rather than maintaining a parallel content library that ages independently.
Produce competency evidence by service and role on request rather than assembling it before an inspection.
Sign off observed skills where the work happens, and see outstanding validations for the team in one list.
Underneath
The requirement sets, evidence types and reporting above are configuration, not a separate product. The same platform runs learner, manager, admin and HR portals, generates training from your own documents, and exports the records you need.
Further reading
FAQ
Probably not yet, and we would rather say so. Trusts running ESR and established national systems need integration and procurement work we are not the strongest fit for today. TIQPlus is aimed at independent providers where it can be the system of record for training and competency.
No. Your policy system stays the source of truth for the document. TIQPlus takes the current version, turns it into training and competency assessment, and tracks who has been assessed against which version.
A completion records that someone finished a module. A competency records that a named assessor observed a demonstrated skill on a date, with an outcome and a reassessment interval. Both are held against the person.
Yes. Requirement sets are defined by role and by service, so competencies can differ between settings without maintaining two separate systems.
You can structure your mandatory list to match the framework your organisation works to, including aligned subject headings and refresh intervals, and report against it.
Other sectors
Every regulated workforce has its own evidence problem. See the one closest to yours.
Bring a current policy. We will generate the module and knowledge check from it, define the competency alongside it, and show you the service-level evidence it produces.
A working session, not a slide deck. We will map your requirements live and tell you honestly whether this fits.
Book a pilot call See the full UK overview