Food & drink manufacturing · Primary market
A new allergen procedure affects specific people, on specific lines, on specific shifts, many of whom read English as a second language. TIQPlus works out who those people are, generates the training from the SOP itself, delivers it in the languages your crews actually use, and holds the supervisor competency check and audit trail behind it.
For BRCGS, SALSA and retailer-audited sites, from single plants to multi-site groups
The problem
The site is running correctly. It is the evidence that it is running correctly that comes apart.
Specs, work instructions and sanitation procedures are revised constantly. The revision lands in the document system and the retraining happens as a verbal brief at handover. Months later nobody can say which version each operator was trained against.
The risk: a training record pointing at a superseded document.BRCGS, SALSA and retailer audits expect documented training with records for the personnel performing each task. A sign-in sheet carrying a dozen signatures does not answer the question of whether this operator was trained on this version.
The risk: a non-conformance on something you were doing correctly.Agency workers, seasonal peaks and shift transfers put people onto a line quickly, and English is not the first language for a large part of many UK food workforces. Training designed for an office rollout stalls partway through the crew and gets chased by hand.
The risk: an operator on a critical control point who did not follow the training.Food law requires food handlers to be supervised and instructed or trained in food hygiene matters appropriate to their work. A generic Level 2 certificate in a folder does not evidence that a named operator was trained on your procedure for their task.
The risk: certificates on file that do not match the work being done.How it works
The mapping in step one is what makes a document revision actionable instead of informational.
Define which SOPs, work instructions, CCPs and prerequisite programmes apply to each role, line and shift. That mapping is the thing that lets a revision find its own audience.
TIQPlus builds the module and knowledge check from the new version and assigns it to everyone mapped to that process, with a due date — one allergen SOP resolving to the operators on the affected lines rather than to the whole site.
Short mobile or kiosk modules that a crew can complete at handover, available in more than one language, with completion reported centrally regardless of which version someone took.
A knowledge check evidences understanding; a supervisor observation evidences that the person can do the job. Both attach to the same record, against the document version they relate to.
The record
Enough to answer a version-specific question about a named operator on a named date.
| Record | What it holds |
|---|---|
| Document version | Which revision of an SOP or work instruction each person was trained against, with the effective date of that revision. |
| Personnel by task | Who is trained for each task, line and shift, and who is not yet cleared to perform it. |
| Retraining after change | The full list of people reassigned when a document changed, with completion status and the outstanding names. |
| Prerequisite programmes | Hygiene, allergen control, foreign body, chemical control, pest awareness, glass and hard plastic, and cleaning, on their refresh cycles. |
| HACCP and food safety team | Training for HACCP team members and for personnel monitoring critical control points, held against a role-level requirement. |
| Supervisor verification | The observation that confirms competence, with the observer, the date and the outcome. |
| Agency and contractor induction | Induction records for agency and short-tenure workers, retained on the same terms as permanent employees. |
Who uses it
Close the loop between document control and training, and see at any moment which revisions still carry outstanding retraining.
Know which operators on tonight's crew are cleared for the tasks the plan assigns them.
Induct permanent, seasonal and agency staff to the same standard, and keep the record for all of them.
Underneath
The requirement sets, evidence types and reporting above are configuration, not a separate product. The same platform runs learner, manager, admin and HR portals, generates training from your own documents, and exports the records you need.
Further reading
FAQ
Yes. Upload the SOP, work instruction or spec and TIQPlus generates a structured module with knowledge checks from it. Your technical team reviews and edits before it publishes, so the content stays yours.
Each document is mapped to the roles, lines and tasks it governs. When you publish a new version, everyone in that mapping is reassigned, and the earlier completion is retained against the superseded version rather than overwritten.
Modules can be produced in more than one language to match your workforce, and completion tracks per person regardless of which language version they took.
TIQPlus produces the training records those schemes look for: role-based requirements, individual completion evidence, refresher cycles, competency verification and retraining after change. The scheme certifies your site rather than the software, but the record-keeping is what this is built to carry.
No. Your document system stays the source of truth for the document. TIQPlus takes the current version, turns it into training, and tracks who was trained against which version.
Other sectors
Every regulated workforce has its own evidence problem. See the one closest to yours.
Bring a document you revised recently. We will map it to the roles and lines it governs, generate the module from it, and show you the retraining list and the audit export it produces.
A working session, not a slide deck. We will map your requirements live and tell you honestly whether this fits.
Book a pilot call See the full UK overview