Manned guarding · Door supervision · Events · Primary market
SIA licence renewal for door supervisors and security guards now depends on holding a refresher qualification, with first aid alongside it. That turns a licence expiry date into a training plan with a lead time. TIQPlus tracks licence, refresher and first aid together and tells you who falls out of deployment before it happens.
For manned guarding, door supervision, events and facilities security contractors
The problem
The constraint is not whether training happened. It is whether an officer can lawfully be put on a rota next month.
A dashboard reporting that most courses are complete gives an operations manager nothing to act on. The question they need answered is which officers will fall out of deployment, on which contracts, and when — while there is still time to do something.
The risk: a contract you cannot staff next month.Renewing a door supervisor or security guard licence depends on holding the required refresher qualification, with first aid alongside it for the relevant licence types. A licence expiry date is therefore also a training deadline, working backwards from the booking lead time.
The risk: a licence lapsing because the refresher was booked too late.Licence, refresher qualification and first aid each run on their own clock, and client or site-mandated training sits on top. Tracking three or four dates each across several hundred officers is not a spreadsheet job for long.
The risk: finding out at the gate.Assignments carry their own inductions and client training — retail, events, corporate, public realm. An officer cleared for one site is not automatically cleared for another, and the assignment instructions differ too.
The risk: an officer deployed to a site they are not cleared for.How it works
Everything below exists to make step two possible: a forecast an operations manager can act on.
One record per officer carrying licence type, number and expiry, the refresher qualification status, first aid, and any client-mandated training with its own renewal cycle.
The dashboard runs forward: who cannot be deployed at 30, 60 and 90 days, why, on which contracts, and what would resolve it — broken down so a resourcing decision can actually be made.
Renewal windows are calculated back from the licence date, so booking prompts arrive with enough time rather than in the last fortnight.
Assignment instructions, site inductions and client-specific training are held per contract, so clearance is evaluated for the site the officer is actually being sent to.
The record
Per officer and per contract, current at the moment of export.
| Record | What it holds |
|---|---|
| SIA licence | Licence type, number, issue and expiry date per officer, with the renewal window and current status. |
| Refresher qualification | Whether the refresher needed for renewal is held, booked or outstanding, and the date by which it must be complete. |
| First aid | First aid qualification and expiry held alongside the licence it supports, with renewal prompts. |
| Deployability forecast | Who is deployable now and at 30, 60 and 90 days, with the reason for anyone who is not. |
| Assignment and client training | Site inductions, assignment instructions and client-specific training, held per contract and per officer. |
| Company training | Conflict management, health and safety, equality, data protection and any contract-mandated training, on their renewal cycles. |
| Screening and vetting dates | Screening completion and review dates tracked alongside training, so the whole file is in one place. |
Who uses it
Staff the rota from a forward view of who is deployable rather than discovering a gap on the day.
Keep licence, refresher and training records aligned and produce the evidence a client audit asks for.
Book refreshers against real deadlines instead of an annual plan that ignores licence dates.
Underneath
The requirement sets, evidence types and reporting above are configuration, not a separate product. The same platform runs learner, manager, admin and HR portals, generates training from your own documents, and exports the records you need.
Further reading
FAQ
No. Licence-linked qualifications, including the refresher, come from awarding-body approved training providers. TIQPlus tracks the licence, refresher and first aid dates, delivers your company and site-specific training, and tells you who falls out of deployment and when.
SIA licence renewals for door supervisors and security guards now require a refresher qualification, with relevant first aid alongside it. In practice a licence expiry date now has a training lead time attached to it, which is exactly what the deployability forecast is built around. Check the SIA's current guidance for the position that applies to your licence types.
The Terrorism (Protection of Premises) Act 2025 introduces preparedness requirements for qualifying premises and events, commencing after an implementation period. Where your contracts create staff training obligations under it, those can be modelled as a requirement set like any other and evidenced per officer. Confirm the current commencement position before planning around specific dates.
Yes. Site inductions, assignment instructions and client-mandated training are held per contract, so an officer's clearance is evaluated for the specific site rather than in general.
Subcontracted personnel can be held as records against a contract with their own requirement set, so the deployability picture covers everyone you are responsible for supplying.
Other sectors
Every regulated workforce has its own evidence problem. See the one closest to yours.
Bring a contract and an officer list. We will model licence, refresher and first aid dates against it and show you the 30, 60 and 90 day picture you would be resourcing from.
A working session, not a slide deck. We will map your requirements live and tell you honestly whether this fits.
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