Food & beverage manufacturing · Core market

When your SOP changes, make sure every affected worker is retrained.

A revised allergen procedure, a new sanitation chemical, a customer spec change — each one creates a retraining obligation, and the audit asks you to prove you met it. TIQPlus links document versions to the people who run that process, so a revision becomes a tracked assignment instead of a memo on the noticeboard.

For food and beverage plants operating under SQF, BRCGS, FSSC 22000 and FSMA

The problem

Why training records fail an audit that operations passes

The plant is running correctly. The evidence that it is running correctly is the part that comes apart.

1

Documents change faster than training does.

Specs, SOPs, work instructions and sanitation procedures are revised continuously. The revision goes into the document system; the retraining happens as a verbal briefing at shift handover, if at all. Six months later nobody can say which version each operator was trained against.

The risk: a training record that points at a superseded document.
2

GFSI audits ask for records at the individual level.

SQF, BRCGS and FSSC 22000 all expect a documented training program with records showing that named personnel are trained for the tasks they perform. “The team was briefed” is not a record, and neither is a sign-in sheet with eight illegible signatures.

The risk: a non-conformance on a clause you had covered in practice.
3

Temps and transfers arrive mid-shift.

Agency workers, seasonal peaks and shift transfers put people onto a line quickly. GMP, allergen awareness, hygiene and job-specific instruction all need to happen before they touch product — and be recorded, even for someone who works four weeks.

The risk: an untrained operator monitoring a critical control point.
4

The workforce is not sitting at a computer.

Production staff have no desk, often no work email, and in many plants no shared first language. Training designed for an office rollout stalls partway through the crew, and someone ends up chasing the rest by hand.

The risk: completion that never reaches the whole shift.

How it works

How TIQPlus handles it

The mechanism that matters is step two: a document revision that actually moves.

Map processes to roles

Define which SOPs, work instructions, CCPs and prerequisite programs apply to each role, line and shift. That mapping is what makes a document revision actionable rather than informational.

Revise a document, trigger the retraining

When a controlled document is updated, TIQPlus can generate the revised module from the new version and reassign it to everyone mapped to that process, with a due date attached.

Deliver it where the work is

Short mobile or kiosk modules with knowledge checks, available in more than one language, so a crew completes them at handover instead of waiting for a classroom slot.

Hand the auditor a filtered export

Pull records by person, role, line, document, version or date range. The record shows which version of which SOP each operator was trained on, and when.

The record

What the audit trail contains

Enough to answer a version-specific question about a named operator on a named date.

Record What it holds
Document version Which revision of an SOP or work instruction each person was trained against, with the effective date of that revision.
Personnel by task Who is trained for each task, line and shift — and who is not yet cleared to perform it.
Retraining after change The full list of people reassigned when a document changed, with completion status and the outstanding names.
GMP and prerequisite programs Hygiene, allergen control, foreign material, chemical control, pest awareness and sanitation, on annual refresh cycles.
HACCP and food safety team Training for HACCP team members and personnel monitoring critical control points, held against a role-level requirement.
Contractors and temporary staff Induction records for agency and short-tenure workers, retained on the same terms as permanent employees.

Who uses it

Who uses it

Quality & Food Safety Managers

Close the loop between document control and training, and see at any moment which revisions still have outstanding retraining.

  • Open retraining by document and revision
  • Task-level qualification per operator
  • Audit export filtered by line, date or document

Production & Shift Supervisors

Know which operators on tonight's crew are cleared for the tasks the schedule assigns them.

  • Shift roster with task clearance
  • Handover-length modules on a kiosk
  • Immediate visibility of a blocked assignment

HR & Plant Leadership

Onboard permanent, seasonal and agency staff to the same standard, and keep the record for all of them.

  • Same induction path regardless of employment type
  • Multi-language delivery with unified reporting
  • Records retained after a temporary worker leaves

Underneath

One platform, configured for your sector

The requirement sets, evidence types and reporting above are configuration, not a separate product. The same platform runs learner, manager, admin and HR portals, generates training from your own documents, and exports the records you need.

FAQ

Questions we get from food manufacturing operators

Can it generate training from our existing SOPs?

Yes. Upload the SOP, work instruction or spec and TIQPlus generates a structured module with knowledge checks from it. You review and edit before publishing, so the content stays yours.

How does it know who to retrain when a document changes?

Each document is mapped to the roles, lines and tasks it governs. When you publish a new version, everyone in that mapping is reassigned, and the earlier completion is retained against the superseded version rather than deleted.

Do you support multiple languages on the floor?

Yes. Modules can be produced in more than one language, and completion is tracked per person regardless of which language version they took.

Will this satisfy an SQF or BRCGS auditor?

TIQPlus produces the training records those schemes ask for: role-based requirements, individual completion evidence, refresher cycles and retraining after change. The scheme certifies your program rather than the software, but the record-keeping side is what this is built to carry.

Can we track agency workers who are not on payroll?

Yes. Agency and contractor personnel can be held as records with their own induction requirements, and those records are retained after the assignment ends.

Take one revised SOP and follow it through

Bring a document you revised recently. We will map it to the roles and lines it governs, generate the module from it, and show you the retraining list and the audit export it produces.

  • Map one SOP to roles, lines and shifts
  • Generate the module from the current revision
  • See the reassignment list a version change produces
  • Review the export an auditor would receive

Book a pilot call

A working session, not a slide deck. We will map your requirements live and tell you honestly whether this fits.

Book a pilot call See the full US overview