Hospitals, clinics & health systems · Broader opportunity
Publishing a policy and collecting attestations is not competency. Accreditors and CMS expect evidence that staff can perform the work — assessed, dated and attributed. TIQPlus turns the documents you already maintain into training and validated competency, held per person and per unit.
For hospitals, health systems, clinics, behavioral health and post-acute providers
The problem
The number is real. It is measuring the wrong thing.
A policy is published, everyone clicks acknowledge, and the report shows 100%. That tells you the document was opened. It does not tell you whether anyone can perform the procedure it describes.
The risk: a competency finding on a policy you believed was covered.The policy is revised in the document system. The training module was built two years ago from an earlier version, by someone who has since left. Nobody reconciles the two until a survey does it for you.
The risk: staff trained accurately against the wrong version.Unit-based competency checklists, high-risk low-volume skill validations and preceptor sign-offs are done properly, and then filed in a binder in a manager's office. They are not reportable, and they are not visible above unit level.
The risk: evidence that exists but cannot be produced.Contingent clinical staff need orientation, unit-specific competencies and mandatory training compressed into a short window, and they cycle out before the annual calendar comes round again.
The risk: the same gap recurring with every new contract.How it works
The document you already maintain becomes the training and the assessment.
Upload the policy, procedure or clinical guideline. TIQPlus generates a structured module and knowledge check from it, which your educators review before it publishes.
Define what has to be demonstrated alongside what has to be read — an observed skill, a return demonstration, a case-based assessment — and who is authorised to sign it off.
Annual mandatories for everyone, unit-specific competencies for the unit, and a compressed set for contingent staff on arrival, all from the same requirement model.
Dashboards show validated competency by unit, role and individual, with expiry and reassessment windows, exportable for survey readiness.
The record
Per person, per unit, with the assessor and the date attached to every validated skill.
| Record | What it holds |
|---|---|
| Policy version trained | Which revision each person was trained against, with reassignment when the policy is updated. |
| Knowledge assessment | Score and date for the assessment attached to each policy or procedure, with re-attempt history. |
| Observed competency | The skill demonstrated, the assessor, the date, the outcome and the reassessment interval. |
| Annual mandatories | HIPAA, infection prevention, bloodborne pathogens, fire and emergency preparedness, workplace violence prevention and other annual requirements, tracked per person. |
| Licensure and credentials | Professional licence, certification and life support dates, with expiry tracking and renewal alerts. |
| Contingent staff | Orientation and unit competency records for agency and travel staff, retained after the assignment ends. |
Who uses it
Build competency programs from current policy rather than maintaining a parallel content library that ages independently.
Produce competency evidence by unit and role on request, instead of assembling it in the weeks before a survey.
Sign off observed skills where the work happens, and see outstanding validations for the team in a single list.
Underneath
The requirement sets, evidence types and reporting above are configuration, not a separate product. The same platform runs learner, manager, admin and HR portals, generates training from your own documents, and exports the records you need.
FAQ
No. Your policy system stays the source of truth for the document itself. TIQPlus takes the current version, turns it into training and competency assessment, and tracks who has been assessed against which version.
A completion records that someone finished a module. A competency records that a named assessor observed a demonstrated skill on a date, with an outcome and a reassessment interval. Both are held against the person.
Yes. Requirement sets are defined by role and by unit, so a med-surg competency set can differ from a critical care one without maintaining two separate systems.
It produces the per-person, per-unit competency evidence surveys ask for. Accreditation is granted against your program rather than the software, but this is the record-keeping layer that program depends on.
Training runs on a phone or tablet, and preceptors record observed competency from the manager portal at the point of care.
Other industries
Each sector we serve has its own reason to buy. See the one closest to yours.
Bring a current policy. We will generate the module and knowledge check from it, define the competency that sits alongside it, and show you the unit-level evidence it produces.
A working session, not a slide deck. We will map your requirements live and tell you honestly whether this fits.
Book a pilot call See the full US overview